FAQ

1. What types of products do you offer?

We specialize in the wholesale of disposable valves under the JNR.
Our catalog covers a wide selection of popular flavours and models to meet the needs of retailers and distributors in Europe.

2. Who are your products aimed at?

Our products are designed exclusively for professionals These include retailers, specialized boutiques, e-commerce platforms, distributors, and companies wishing to buy in volume.

3. Where do you deliver?

We deliver to all European countriesincluding France, Belgium, the Netherlands, Germany, Italy, Spain and many others.
Our logistics partners ensure fast, secure delivery.

4. What payment methods do you accept?

We accept the following methods of payment:

  • PayPal

  • Credit cards (Visa / MasterCard)

  • iDEAL (for customers in the Netherlands)

  • Bancontact (for customers in Belgium)

  • SEPA bank transfer (for all European countries)

5. Do you offer discounts for bulk orders?

Yes, we offer sliding-scale tariffs according to order volume.
The more you order, the more you benefit from attractive discounts.
Contact our sales team for a personalized quote.

6. How long does it take to process and ship my order?

Orders are generally processed within 24 to 48 hours upon receipt of payment.
Delivery time depends on the destination country, on average between 3 and 7 working days.

7. Can I track my order?

Yes, as soon as your order has been dispatched, you will receive an email with your order details. tracking number to track the progress of your parcel in real time.

8. What should I do if a product is missing or damaged?

Please contact us within 48 hours following receipt of your parcel to E-mail:info@jnr-shop.com with a description of the problem and photos if necessary.
We will deal with your complaint promptly.

9. Do you offer private label products?

We specialize in the distribution of our brand JNR.
For private label production requests, please contact us directly to discuss feasibility.

10. How can I contact you?

For any questions, quotation requests or customer support, please contact us at :

Our team will get back to you as soon as possible. 24 business hours.